We want you to receive your product as quickly and easily as possible. Here you will find all the important information about our shipping conditions:
Shipping Options
National Shipping: 2-4 business days within Germany.
International Shipping: Delivery time varies depending on the destination country (5-10 business days).
Shipping Costs
Shipping costs are calculated at checkout based on your location.
Order Tracking
After your order has been shipped, you will receive a shipping confirmation by email with a tracking number. This allows you to check the status of your delivery at any time.
Delivery Times
Orders placed before 11:00 AM will be processed on the same day. Please note that delays may occur on weekends and public holidays.
Deposit
For deliveries abroad, no deposit refund is possible, as the German deposit system does not apply there.
Questions or Issues?
If you have any questions about your delivery or your order is delayed, please contact us at info@h2-awake.de – we are here for you!